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BURNS:
What has changed about medical care today,
compared to the days when you first started practicing?
MURRAY:
The biggest change is the tremendous number of
people now employed to take care of an office load. When I
started out, we only had, besides me, a receptionist, a nurse, and a
bookkeeper in the back, and that was it.
One reason for the
difference is that, back then, I wrote out my own notes. Now the
doctors dictate everything. So they have to have a
transcriptionist. Then they need a file clerk. Then maybe they
have to have two file clerks. Then you have an appointment clerk.
First thing you know, you have eight or ten people working in the
office. And all these people get social security and hospitalization
benefits. And you wonder why the cost of medicine is so high!
BURNS:
A lot of the ancillary services are also more
sophisticated now. You did your own lab tests. You used to
have an X-ray machine out there, too. You don't see that any
more. Now you send the patient to a radiologist directly, to the
hospital. As far as laboratory work goes, you guys probably had a
hemocytometer there, and did your own CVCs and such?
MURRAY:
Yes, and after awhile we purloined Paul Shinn
and his wife. They'd come in after hours. During the day, we'd
draw blood samples, stick them in the fridge and they'd come in there at
night and handle them.
I used to kid Paul and
make him mad and say, "Here's Paul Shin. He used to work for
me. Now I work for him."
And he'd say, "Oh,
Doctor, don't say that!"
BURNS:
How did you have the courage to lay out the
capital for that X-ray machine?
MURRAY:
We bought it used, from a veterinary. It
was an old Picker, and the head on it was a stationary anode -- we didn't
have a rotating anode.
That was the same head
that I used in our mobile machines during the War, the Pickers.
Our machine was just
used for taking chest X-rays, and of extremities, and occasionally the lower
abdomen, and so forth.
BURNS:
Did you ever set
fractures in the office?
MURRAY:
A few, where you
didn't have to do any manipulation. Otherwise they'd have to go to the
emergency room, or you'd get an orthodopod for them to see. A lot of
people had insurance and they wanted an orthopod to take care of them.
That was OK with me.
BURNS:
How
did you decide to give up X-raying there?
MURRAY:
When
we built the office, I had my dad lead-line that little closet, which was my
darkroom. But then regulations started coming down about radiation
exposure, the number of people who were being exposed, and whether you had
registered technicians taking the pictures. If I took the pictures, it
was OK. But if I taught Alone or somebody else how to do it, it got to
be more of a pain than it was worth. And Don English the radiologist, was
on Blue Cross and Blue shield but they would not pay for X-rays done in
a doctor's office unless it was a radiologist's office.
BURNS:
When
did you stop doing the X-rays?
MURRAY:
I
suppose it was some time in the late 50s.
We took one of Scott when Polly was pregnant, but that was at
Mount Carmel.
You guys always liked
that orange X-ray paper I would bring home.
BURNS:
How long did it take to develop your average X-ray?
MURRAY:
We
had developer's tanks and a floating thermometer. At first, our
building wasn't air-conditioned. So sometimes we had problems with hot
developer. Sometimes you'd just wave your picture over the top of the
developer solution, and it was instantly ready to put into the hypo.
But we stumbled through; we had readable X-rays.
BURNS:
Did
you ever have to send the X-rays elsewhere, where patients would want them
sent?
MURRAY:
Not
so much then. That wasn't true then as much as it would be today
Bu, even so, we didn't have an X-amat, like a hospital
might. Those machines are great! You slide that sucker in
there and, in sixty seconds, you've got a finished product.
Before that, we'd have to wait three to five minutes, depending
on the temperature of the water, to see the X-ray; then you had to dowse it
down and rinse it well. Then you had to put it over into the hypo, into
the fixing solution.
Then we'd go,
"Well, now we've got to dry these things" and it would take ten or
twelve hours for them to dry. Now and then we would sell our
waste to processors who would recycle the silver.
BURNS:
Now
it is so dramatically different. Just yesterday I was looking at a
brain with the residents. It had a very interesting malformation and I
called the lady who was head of radiology at the children's hospital.
She had done a scan on this and she said, "Let me show you what I'm
doing using the fiber tracking system we've got."
They can go in there down and give you a colorized version of
the brain. You can pick a track of the brain and it will have its own
unique color. I was blown away!
I felt like I was just on the caboose of using this.
Medicine is full of promise, no illusion about that. But I've never
been so dazzled as when I have seen what the radiologists have done.
It's going to revolutionize the way we teach microanatomy! It's amazing
technology.
MURRAY:
We
had the head of radiology from the University of Florida at Gainesville down
here last week talking to us retired doctors about the science of
nanography The things he told us we couldn't believe! It's
amazing what they're going to be able to do!
BURNS:
What
treatment for illness changed the most during your doctoring years from 1951
to 1993 -- and what never changed at all?
MURRAY:
The
best thing that happened was the polio vaccine. We used to be scared to
death during polio season.
For a long time, we really didn't have a lot of things to use to
fight it -- mainly mercury hydrochloride injections as a diuretic.
They worked somewhat.
Wolffia serpentina for
hypertension was a big breakout thing when I started in practice. Now I
take a small tablet of that stuff refined, twice a day. It used to cost
a terrible lot -- now it's about five cents or somethuing a tablet.
BURNS:
Do
you think medicine has moved too much from a "prevention" point of
view to a "treat with expensive patented medications" point of
view?
MURRAY:
Sometimes
it seems that doctors don't say "lose 20 pounds" or "quit
smoking or it's liable to kill you." Somebody'd sue you for
saying those things now.
Doctors don't spend
time with patients enough now. That's why they get sued more often,
because they don't talk to people.
DENNIS:
I
think there's a recognition of that in the medical curriculum -- a
recognition that we need to bring back some of the human aspects of
medicine. The approach can be cumbersome when you try to standardize
things -- it's like trying to "standardize" how to be a human
being. But I think people are paying attention to prevention.
MURRAY:
Yes,
more so. When I was in practice and somebody would tell me something of
an extremely sensitive nature, I never ever wrote it down. If my
records were ever subpoenaed, there wouldn't be anything in there.
[Cases were recalled
but, in keeping with the Doctor's policies, not recorded in these records!]
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