Hello, very dear friends --
I had a friend today call and ask me how to find some crisis line
counseling.
I used to work on a crisis line in Chicago as a volunteer for
a year and subsequently have called one a few times in my life when I was really
up a tree. They can really provide a helpful port in an unexpected
storm.
Obviously it's probably not your first resort but if all else is
failing, it' can be a life buoy. People have friends, family, planning
processes, diaries, prayer and all kinds of other
resources. But people can sometimes be really unexpectedly
bereft of options, and that's when there is danger.
During these economic down-times, some people are suffering, and
quietly so, and some reach the end of their wits and hurt themselves. It
is tragic when someone dies from self-harm and the shocked and saddened
survivors always are aware of how there was help available that was not
used. Some people are too Stoic are refuse to ever reach out.
A friend recently had a neighbor end his life, pushed to
desperation by financial setbacks. It was very tragic, and set me up to be
more alert to signs of despair in myself and others.
After I gathered the numbers for the friend who called today, I
thought "Hey, I'd better keep these handy cause I might need one
sometime." And so I thought "I will also send them on to some of my
special friends."
So please do not be offended as I am not sending these because I
think "THAT friend really NEEDS some help" but only because I care extra-much
about you in particular and would want to be sure you have a life preserver as I
and others have been grateful for.
These lines usually provide referrals to other services in other
parts of the country if they are needed, so Chicago area is just the
start.
Love, Robb
Here are the Chicago area numbers I knew of:
1 This is the free crisis
intervention
number sponsored by UIC, "In Touch Crisis Hotline."
I think they are very good.
312-996-5535 -- open 6 to 9:30 each evening, 7
days.
2 Kane County crisis line --
24/7
They don't care where you're calling form.
They're there to help.
847-697-2380
3 This one has to call
you back (is probably cheaper for them because of a WATS line) but they're good
Crisis Line (217) 359-4141
4 Du Page County -- Crisis
Intervention. (630) 627-1700. They don't care where you live --
24-hour telephone for emergency and non- emergency psychiatric services for
adults, children, and adolescents. -- a crisis line
WHAT DO I SAY TO THESE PEOPLE?
If you're not sure what to say to one of these lines, here
are some reasonable opening lines that can get the ball rolling:
Hello -- I am really worried and anxious and I need to talk to
someone about my future.
Hi -- I am feeling very anxious right now and don't seem to know
how to help myself very well. I have felt like this for many days.
Can I talk to somebody about this?
Hi -- I don't really know how to start talking about this. I
just feel really bad right now and I am very afraid about my future and about my
life in general. Is there somebody I can talk to about
this?
Hello -- I have been feeling very badly for several weeks and can't
seem to help myself feel better so that it sticks. Can I talk to somebody
about how I am feeling?
Hello -- I am very discouraged about my life overall right now and
I feel like I need some help in seeing my situation more realistically.
From where I am sitting, my plight looks hopeless. I don't know what to do
and I feel like somehow time is running out on me.
Hi -- I feel like I don't like myself and don't have any confidence
that I can live my life so as to feel better than I do today, which is
terrible. Can you help me?
Hi -- even though I am not in any clear physical danger I feel very
imperiled and at risk in my life. I feel like things are going to turn on
me and I need some help in figuring out what I can do to feel better and to feel
more prepared for what life is likely to bring along to me.
Hello. I want to try to sum up how I am feeling. I feel
painted into a corner. I feel like I have no choices and that I am in
danger of things getting worse for me.
- - - -
If you don't like one line, hang up and try another -- or call that
one back after waiting a few minutes.
These people are generally very kind and may even be doing this as
volunteers. They generally have some training provided by the crisis line if
they aren't studying crisis intervention in school.
Be as honest and open as you can with them. They don't know
you. They can't hurt you. They are not part of your life. They
will not try to pursue knowing you more. They are professional and have
the necessary detachment while still being warm and caring.
What I'm trying to say is that these are caring people, even though
their tones of voice can vary. Try to give someone a chance but if it
feels wrong after awhile, just hang up and move on. They're used to being
hung up on. It's not a problem.
Be sure you get what YOU NEED from the experience and don't be
overly concerned about the line and the workers. They are doing what they
do because they want to ease problems and prevent their worsening. They
understand suffering and confusion and anxiety and depression and panic.
Don't be too picky about them but make sure it's working for you, too.
There are a LOT of people who need these services every single day so don't feel
you have to give them traffic. But also don't feel you have to rush
through. You are no less important than any other human being who gets through
to hem. Make them glad they helped you by giving them the time to really
attain some insight about you and to gently intervene.
I'm telling you, that's what they want -- to give you ease from
your "demons".
They want to balm your crisis. They
care. They really do.
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